Shipping & Returns

Blauer Board Shop Store

Free Shipping

Orders over $49.00 will receive FREE standard shipping. 

All orders are eligible for IN STORE PICK UP for FREE at:

41177 Big Bear Blvd.

Big Bear Lake, CA 92315

Return Policy

All Items must be returned or exchanged within 60 days. 

Items must be unused, have the original tags, and be in resell-able condition in order to receive a full refund. 

Free Exchanges

A return shipping label may be provided if the item being returned is exchanged for an item of equal or greater value. Contact customer service for details. Snowboards, helmets under $100, and snowboard boots under $125 are excluded from free exchanges.

Return Shipping Instructions

Customers will be responsible for shipping charges on returns(not exchanges). 

Please include your invoice with the return and do NOT attach any shipping labels or tape to the actual product boxes. This may result in up to a 30% restocking fee. If you misplace your invoice please contact customer service to retrieve your order number. 

All products must be shipped in either an envelope, shipping wrapping paper, or shipping boxes. 

Customers may use any shipping carrier that they prefer. 

Return Shipping Addresses

If using USPS ship to:

PO Box 1111

Big Bear Lake, CA


If using Fedex or UPS ship to:

41177 Big Bear Blvd. 

Big Bear Lake, CA


US Shipping

We ship anywhere in the US using a variety of carriers.

Shipping Time frames

Standard Shipping 4-7 business days.(California residents 2-5 business days.)

Priority 3-5 business days.

Expedited 2-3 business days.

Canadian Shipping

We ship anywhere in Canada, however free shipping does not apply. Shipping charges will be calculated at checkout. 

The customer will also be responsible for any duty charges that may occur on arrival. 

International Shipping

We do ship globally. Shipping rates are generally $50-$100. Please contact [email protected] to get a quote. Please provide the items you are trying to order and an exact address of where the items will be shipped to. 

Many products are NOT eligible for international shipping. 

The customer will also be responsible for any duty charges that may occur on arrival.